Last Updated: 09/09/26
Thank you for shopping with A.Presse. This Shipping Policy outlines how we process and deliver your orders.
1. Order Processing Time
All orders are processed within 3 business days (excluding weekends and holidays) after payment confirmation. Orders placed during sales, promotions, or holiday periods may experience slightly longer processing times.
Once your order has shipped, you will receive a confirmation email with tracking information.
2. Shipping Rates and Delivery Times
Shipping rates and estimated delivery times vary based on your location and the shipping method selected at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | $ 14.00 |
| Express Shipping | 2–4 business days | $ 30.00 |
| International Shipping | 7–12 business days | $ 20.00 |
Delivery times are estimates provided by our shipping carriers and are not guaranteed. A.Presse is not responsible for delays caused by customs processing, weather events, or carrier disruptions.
3. International Shipping and Customs
We currently ship to the United States. International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
4. Order Tracking
Once your order ships, a tracking number will be sent to the email address associated with your order. Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.
5. Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. A.Presse is not responsible for orders delayed, lost, or misdelivered due to incorrect or incomplete address information provided by the customer. If you notice an error, contact us immediately at inquiry@apresses.net before the order ships.
6. Lost or Stolen Packages
A.Presse is not responsible for packages that are marked as delivered by the carrier but are lost or stolen after delivery. If your tracking shows delivered but you have not received your order, please contact the carrier directly, and reach out to our support team so we can assist further.
7. Delayed or Missing Packages
If your order has not arrived within the estimated delivery window, please contact us at inquiry@apresses.net with your order number, and we will investigate with the carrier on your behalf.
8. Multiple Shipments
Orders containing multiple items may be shipped separately depending on availability and warehouse location. You will not be charged additional shipping fees for split shipments unless otherwise noted.
9. Contact Us
For questions about shipping, please contact:
A.Presse
Email: inquiry@apresses.net
Address: KW Building 3F, 2-9-11 Sendagaya, Shibuya-ku, Tokyo, 151-0051, Japan